You:

Hi, is this (name?)

Them:

Hi! Yes it is!

You:

Amazing! Thank you so much for hopping on a call with me. It’s so much easier than emails.

Them:

Of course, I totally get it.

You:

So, tell me a bit about what made you schedule the call.

Them:

(Let them answer: great time to pay attention because this is when you’ll start to get more info about who you type of client really is.)

You: